Job Title: Hardware Technician – Lira (Fresher Jobs)
Organization: Mukwano Industries Uganda Limited
Duty Station: Lira, Uganda
Reports to: Network Administrator
Reports to: MIUL/HT/02/24/LIRA
About US:
The Mukwano Group of Companies is the leading manufacturer of Fast Moving Consumer Goods (FMCG) in the Great Lakes region, producing a wide range of market leader brands in soaps, edible cooking oils and fats, detergents, beverages, personal care products and plastics.
Key Duties and Responsibilities:
*Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners and multifunctional copier) related to desktop infrastructure, in accordance with department standards.
*Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
*Monitor and work on maintaining the LAN or WAN infrastructure in the office. Ability to troubleshoot TCP/ IP networking issues.
*Make sure the PC’s Laptop’s function properly, take measures to avoid downtime and monitor to keep things smoothly.
*Provides support for other end users in the organization, ability to work and resolve hardware problems.
*Ensure that work is carried out within agreed service levels and in accordance with department guidelines.
*Assist in data entry activities in SAP. *Any other duties assigned by supervisor.
Qualifications, Skills and Experience:
*The applicant must hold a Diploma in Computer Science, Information Technology
*Professional certification is an added advantage.
*Two years of relevant work experience in hardware maintenance and end user support.
*Possess strong mechanical aptitude, mathematical and troubleshooting skills.
*Knowledge of Windows operating systems, MS office, and Network equipment i.e., switch, router, Access point etc.
*Hands-on hardware/network troubleshooting experience.
*Ability to install and administer computer hardware, software and networks.
*Self-motivated with excellent personnel management skills.
*Understanding of the organization goals, objectives and quality management systems.
*Ability to handle multi-task and work effectively in a fast-paced working environment.
*Excellent team player and has the ability to manage time in an efficient manner.
*Good Communication skills
*Excellent customer support attitude and good documentation skills.
How to Apply:
All suitably qualified and interested candidates should send their cover letters, CVs and academic documents to recruitment@mukwano.com stating the Job Ref No. in the subject line. All attachments should be submitted as a single PDF document.
Deadline: 22nd February 2024.
NB: Only shortlisted candidates will be communicated with after the closing date. Any form of canvassing is strictly prohibited. All successful candidates will be offered a competitive remuneration package and benefits.
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